Customer Solutions Architect: Drive ROI with Integrations

RealPage, Inc.; Richardson (TX); On-site; USD 56,000 - 96,000; Full time

Job summary

RealPage, Inc. in Richardson, TX, is seeking a Customer Solution Architect to work with customers and internal teams to understand challenges and deliver scalable, ROI-driven solutions. You will own the end-to-end resolution, communicate across levels, and champion best practices.

The ideal candidate combines strong analytical skills, clear communication, and willingness to travel up to 20%. Experience with SaaS, property management, and CRM tools like Salesforce is preferred, along with a

Qualifications

• 2+ years in account management or systems support for multifamily tech
• Bachelor’s degree in Business, Marketing or Real Estate
• Experience configuring SaaS apps that scale and prove ROI
• Strong knowledge of property management at corporate and site levels
• Proficient with Word/Excel/PowerPoint and CRM like Salesforce

Responsibilities

• Listen to customers and identify root causes, owning resolution
• Present to stakeholders from leasing staff to C-Suite, tailored messaging
• Maintain knowledge of RealPage solutions and advise on best practices
• Set and manage customer expectations to improve experience
• Collaborate with Sales, Delivery, Success, and Product teams for processes
• Work with others across the organization to meet goals

Skills

Customer-facing

Multifamily real estate tech

SaaS configuration/ROI

Salesforce / CRM

Data analysis

Travel readiness

Education

Bachelor’s degree in Business/Marketing/Real Estate

Tools

Salesforce

Microsoft Office

SQL basics

Job description

RealPage, Inc. in Richardson, TX, is seeking a Customer Solution Architect to work with customers and internal teams to understand challenges and deliver scalable, ROI-driven solutions. You will own the end-to-end resolution, communicate across levels, and champion best practices.

The ideal candidate combines strong analytical skills, clear communication, and willingness to travel up to 20%. Experience with SaaS, property management, and CRM tools like Salesforce is preferred, along with a