Customer Solutions Advisor

C2 GPS Rural Capital Area; Llano (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

401(K) 100% employer match up to 6%

Dental

Vision

Life Insurance

Short and Long-Term Disability

Pet Insurance

Tuition Assistance

Job summary

C2 Global Professional Services (C2 GPS) is seeking a Customer Solutions Representative (CSR) in Texas to help job seekers access workforce services and local opportunities. The CSR builds relationships, assesses goals, and provides referrals to qualified candidates.

The role emphasizes customer service, problem solving, and collaboration with internal teams and external partners, including resume development and interview preparation.

Qualifications

• High school diploma or GED is required or preferred depending on role.
• Six months of relevant experience is preferred.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Communicate with customers by telephone, virtually, or in-person to assess goals and assist job seekers transitioning to a new position.
• Review and identify job opportunities for customers and provide referrals to qualified candidates.
• Provide guidance on local job market, employment services, resumes, applications, and interview techniques.
• Develop constructive and cooperative working relationships with internal team members and external partners.
• Actively seek ways to improve workforce services to meet labor market needs.
• Contribute to Career Center performance goals and follow up with customers.
• Performs other duties as assigned.

Skills

Customer service

Interpersonal skills

Problem solving

Multitasking

Bilingual English/Spanish

Education

High school diploma or GED

Driver's license

Tools

Word processing

Spreadsheets

Office software

Job description

C2 Global Professional Services (C2 GPS) is seeking a Customer Solutions Representative (CSR) in Texas to help job seekers access workforce services and local opportunities. The CSR builds relationships, assesses goals, and provides referrals to qualified candidates.

The role emphasizes customer service, problem solving, and collaboration with internal teams and external partners, including resume development and interview preparation.