Customer Shuttle Driver - Part Time

Norris Enterprises Inc; Champaign (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Competitive hourly pay

Additional hours when needed

Career growth opportunities

Team-focused environment

Training and learning opportunities

Culture of growth and service

Job summary

Left Lane Auto is seeking a part-time Customer Shuttle Driver in Champaign, IL. You’ll help customers reach their destinations while their vehicles are serviced, delivering friendly, professional service and ensuring a safe, on-time experience.

The role emphasizes independent work, GPS navigation, and maintaining a high standard of customer care. Hours are generally on weekdays with some Saturdays involvement.

Qualifications

• A valid driver's license and a clean, responsible driving record.
• Friendly, professional attitude and strong customer service.
• Punctual and reliable with consistent follow-through.
• Customer-first mindset and respectful treatment of passengers.
• Clear, professional communication and navigation skills.
• Dependable, safety-minded, with the ability to work independently.
• Comfortable using GPS/navigation for local routing.
• Authorized to work in the United States.

Responsibilities

• Safely transport customers to and from the shop.
• Provide friendly, professional customer service during rides.
• Follow traffic laws and company safety guidelines.
• Maintain a clean, presentable shuttle vehicle.
• Perform basic vehicle safety checks and report issues.
• Coordinate pickup and drop-off times with the store team.
• Communicate delays or changes to customers and team.
• Assist customers with entering/exiting the vehicle as needed.
• Help with light shop duties between shuttle runs.
• Protect customer privacy and stay professional at all times.
• Represent Left Lane Auto positively in the community.

Skills

Valid driver's license

Customer service

Punctual

Professional attitude

Clear communication

Dependable

GPS navigation

Independent work

Authorized to work in US

Tools

GPS/navigation systems

Job description

Position:Customer Shuttle Driver - Part Time

Location: Champaign, IL

Job Id:109

# of Openings:1

Customer Shuttle Driver

Overview

This isn't your average job — this is the kind of opportunity where you get to make a real difference in the customer experience. As a Customer Shuttle Driver with Norris Tire & Auto Center, you'll be one of the friendly faces our customers remember. You'll help customers get where they need to go while their vehicle is being serviced and make sure every interaction reflects the level of service we're known for.

You'll be part of the larger Left Lane Auto team, where you get the best of both worlds: the tight-knit feel of a local shop and the backing of one of the fastest-growing companies in the industry. We're big on investing in our people, and if you work hard, treat people well, and take ownership of your work, there's room to grow here. Sound like your kind of place? Come join a team that values the people who keep our customers moving.

What You'll Bring

• A valid driver's license and a clean, responsible driving record
• A friendly, professional attitude and strong customer service skills
• You show up on time and follow through, every time
• You put the customer first and treat every passenger with respect
• You communicate clearly and professionally
• You're dependable, trustworthy, and safety-minded
• You can comfortably navigate local roads and use GPS/navigation technology
• You're comfortable working independently while staying connected with the shop team
• You're willing to help with light tasks around the shop when needed
• Must be authorized to work in the U.S.

What You'll Get

Do great work, take care of our customers, and be part of a team that recognizes your contribution.

• Competitive hourly pay
• Opportunities for additional hours when business needs require
• A real, clear path to grow your career
• A supportive, team-focused work environment
• Training and opportunities to learn more about the automotive business
• A culture that's built around growth, teamwork, and great customer service

Where You'll Be

You'll be working out of one of our tire and auto service locations, helping customers get to and from the shop while their vehicles are being serviced. You'll spend much of your day on the road, so you'll need to be comfortable driving in a variety of weather and traffic conditions.

You'll also work closely with our service and store teams to coordinate customer transportation and help keep the day running smoothly. Hours will generally be Monday through Saturdays.

What You'll Do

As a Customer Shuttle Driver, you'll help create a positive experience from the moment a customer arrives at our shop.

• Safely transport customers to and from the shop
• Provide friendly and professional customer service throughout each ride
• Follow all traffic laws and company safety guidelines
• Maintain a clean and presentable shuttle vehicle
• Perform basic vehicle safety checks and report any issues
• Coordinate pickup and drop-off times with the store team
• Communicate changes or delays to customers and team members
• Assist customers with entering and exiting the vehicle when appropriate
• Help with light duties around the shop between shuttle runs
• Protect customer privacy and maintain professionalism at all times
• Represent Left Lane Auto positively in the community

About Us

Left Lane Auto is a growing, multi-brand, multi-location tire and automotive service company built through acquisition. We're bringing together the best parts of local, family-owned shops with the resources, stability, and opportunities of a growing organization.

Our goal is simple: take great care of our customers, take great care of our people, and build a company where good work gets recognized. If you're dependable, customer-focused, and ready to be part of a team that's going places, we'd love to have you join us.