Parking Officer

The University of New Mexico; Albuquerque (NM); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Educational benefits including tuition remission

Diverse work environment

Job summary

The University of New Mexico is hiring a Parking Officer responsible for ensuring compliance with parking regulations across its campuses. This position requires excellent communication skills and a commitment to customer service while working outdoors in a physically active role.

We are looking for a reliable candidate capable of effectively communicating parking rules to a diverse range of individuals, as well as monitoring and managing safety concerns within parking facilities. A High School Diploma or GED is required, with no previous experience necessary.

Qualifications

• Demonstrated reliability and consistent attendance.
• Ability to stand and/or walk for 8 hours per day.
• Availability to work evenings and weekends.
• Capable of reading and applying policies and regulations.

Responsibilities

• Monitor and report safety concerns in campus parking.
• Communicate parking rules and assist with traffic control.
• Patrol parking lots to ensure compliance with regulations.
• Issue citations and manage towing services.

Skills

Reliable

Strong customer service skills

Communication skills

Ability to work outdoors

Education

High School Diploma or GED

Job description

Parking Officer

Parking and Transportation Services (PATS) is seeking a detail-oriented individual with strong customer service skills to serve as a Parking Enforcement Officer. This position requires a reliable individual who can consistently report to work as scheduled and fulfill assigned shifts. The role involves providing parking and campus information, communicating, enforcing parking rules and regulations, and ensuring a safe and organized parking environment across UNM campuses.

The ideal candidate will possess excellent communication and interpersonal skills, thrive in public-facing roles, and be comfortable working outdoors in a physically active environment. This individual must be a dependable team player and demonstrate the ability to understand and apply policies, procedures, and regulations relevant to the position.

Key Responsibilities

• Communicate parking regulations and campus information effectively to students, staff, faculty, and visitors.
• Monitor campus parking facilities for safety concerns, report unusual activity, and assist with traffic control as needed.
• Patrol parking lots and structures to ensure compliance with parking rules and report unsafe conditions.
• Issue citations for parking violations, apply vehicle boots, and coordinate towing services when necessary.
• Support special event parking operations, including traffic and crowd control activities.

Requirements

• Demonstrated reliability, including the ability to report to work as scheduled and maintain consistent attendance.
• Ability to work outdoors, standing and/or walking for at least 8 hours per day.
• Availability to work evenings and weekends.
• Strong interpersonal and communication skills.
• A commitment to providing excellent customer service.
• Capability to read, interpret, and apply policies, procedures, and regulations.

Minimum Qualifications

High School Diploma or GED; no previous experience required.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Customer Service Experience: Proven ability to work effectively with a diverse group of customers, ensuring a positive and inclusive experience.
• Communication skills: Excellent written and oral communication skills, as demonstrated through the cover letter and interview process.
• Technical Proficiency: Experience using computerized equipment and technology in a workplace setting.

Conditions of Employment

• Possession of a valid New Mexico driver's license is a requirement for this job.
• All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the CWA Collective Bargaining Agreement.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs.

Equal Employment Opportunity Statement

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico requires all regular staff positions to successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.