Customer Service & Warehouse Operations Specialist

Rim-Logistics

Chicago (IL)

On-site

USD 26,000 - 29,000

Full time

8 hours ago

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Benefits offered by this job

Medical

Vision

401(k) Plan

Health Savings Account

Transportation Savings Account

Short Term Disability

Voluntary Critical Illness & Accident

Paid Time Off

Cultural Heritage Day

Life Insurance & AD&D

Long Term Disability

Recognition Program

Employee Assistance Program

Employee Resource Group/s

401(k) Discretionary Company Matching

Wellness Benefits

Volunteer Time Off

Job summary

RIM logistics, ltd. is seeking a Customer Service, Warehouse & Distribution Operations professional at the Chicago branch. This full-time clerical role focuses on quoting, shipment booking, invoicing, and problem solving for customers, with inventory management and receiving support as part of the duties.

The company emphasizes customer experience and offers a range of benefits; overtime may be available and additional incentives may be provided as part of the compensation package.

Qualifications

Experience in customer service and shipments processes.
Knowledge of invoicing and order processing preferred.
Ability to manage inventory and receiving tasks.

Responsibilities

Quote customers and arrange shipment bookings.
Prepare invoices and ensure accurate billing.
Resolve customer issues and provide timely updates.
Coordinate inventory management and receiving support.
Assist customers to ensure a positive experience.

Skills

Customer service

Inventory management

Problem solving

Job description

The company emphasizes customer experience and offers a range of benefits; overtime may be available and additional incentives may be provided as part of the compensation package.

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