Customer Service, Whse & Distribution Ops

Rim-Logistics; Chicago (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical

Vision

401(k) Plan

Health Savings Account

Transportation Savings Account

Short Term Disability

Voluntary Critical Illness & Accident

Paid Time Off

Cultural Heritage Day

Life Insurance & AD&D

Long Term Disability

Recognition Program

Employee Assistance Program

Employee Resource Group/s

401(k) Discretionary Company Matching

Wellness Benefits

Volunteer Time Off

Job summary

RIM logistics, ltd. is seeking a Customer Service, Warehouse & Distribution Operations professional at the Chicago branch. This full-time clerical role focuses on quoting, shipment booking, invoicing, and problem solving for customers, with inventory management and receiving support as part of the duties.

The company emphasizes customer experience and offers a range of benefits; overtime may be available and additional incentives may be provided as part of the compensation package.

Qualifications

• Experience in customer service and shipments processes.
• Knowledge of invoicing and order processing preferred.
• Ability to manage inventory and receiving tasks.

Responsibilities

• Quote customers and arrange shipment bookings.
• Prepare invoices and ensure accurate billing.
• Resolve customer issues and provide timely updates.
• Coordinate inventory management and receiving support.
• Assist customers to ensure a positive experience.

Skills

Customer service

Inventory management

Problem solving

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service, Whse & Distribution Ops

Full Time Clerical RIM - Chicago Branch 1 Attachments

Salary Range: $19.00 To $21.00 Hourly

The Customer Service, Warehouse & Distribution Operations role is responsible for ensuring RIM’s customers are handled effectively from start to finish. This includes activities such as quoting, shipment booking, invoicing, and problem solving for customers. Provides inventory management and receiving support.

RIM logistics, ltd. is a service based company the places the customer experience as the highest priority. Customer Service, Warehouse Services representatives are expected to be ready to assist the customer with whatever their needs are and ensure they have an outstanding experience. At a minimum, individuals hired into this role are expected to be fully capable in at least two of the areas defined below; with the understanding that they are expected to achieve certification in the remaining service areas over a defined period of time.

RIM logistics, ltd. is an Equal Opportunity Employer

Additional incentives may be provided as part of the total compensation package.

Full-time employees are eligible for a wide range of benefits as follows:

Medical

Vision

401(k) Plan

Health Savings Account

Transportation Savings Account

Short Term Disability

Voluntary Critical Illness & Accident Insurance

Paid Time Off

Cultural Heritage Day

COMPANY PAID:

Life Insurance & AD&D

Long Term Disability

Recognition Program

Employee Assistance Program

Employee Resource Group/s

401(k) Discretionary Company Matching Contribution

The Customer Service, Warehouse & Distribution Operations role is responsible for ensuring RIM’s customers are handled effectively from start to finish. This includes activities such as quoting, shipment booking, invoicing, and problem solving for customers. Provides inventory management and receiving support.

RIM logistics, ltd. is a service based company the places the customer experience as the highest priority. Customer Service, Warehouse Services representatives are expected to be ready to assist the customer with whatever their needs are and ensure they have an outstanding experience. At a minimum, individuals hired into this role are expected to be fully capable in at least two of the areas defined below; with the understanding that they are expected to achieve certification in the remaining service areas over a defined period of time.

RIM logistics, ltd. is an Equal Opportunity Employer

Additional incentives may be provided as part of the total compensation package.

Full-time employees are eligible for a wide range of benefits as follows:

Medical

Dental

Vision

401(k) Plan

Health Savings Account

Transportation Savings Account

Short Term Disability

Voluntary Critical Illness & Accident Insurance

Wellness Benefits

Paid Time Off

Cultural Heritage Day

Volunteer Time Off

COMPANY PAID:

Life Insurance & AD&D

Long Term Disability

Recognition Program

Employee Assistance Program

Employee Resource Group/s

401(k) Discretionary Company Matching Contribution

Monday - Friday - 8am-4:30pm with option for overtime.

Attachments (1)

RIM Customer Service, Warehouse & Distribution Operations 1096.pdf