Customer Service Valet & Shuttle Specialist

I-5 Cars; Olympia (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Healthcare

401K with employer match

Employee discounts on sales, parts, &

Tuition assistance for employees and a

Job summary

VW of Olympia is seeking a friendly and energetic individual to take outstanding care of our customers. The Customer Service Valet Porter will assist the service advisors with customer shuttles, valet deliveries, document scanning, and cleaning.

This is a fast-paced position with multiple opportunities to positively impact the customer's experience and our dealership's service quality.

Qualifications

• Clean driving record and be insurable under the company’s insurance.
• Comfortable driving manual transmission and automatic transmission vehicles.
• Able to stand, walk and perform physically demanding tasks for extended periods.
• Lift and carry up to 50 pounds safely.
• Ability to work in varying weather conditions.

Responsibilities

• Greets service customers promptly and warmly, establishing rapport with the customer.
• Coordinate and provide valet pick-up service for scheduled appointments.
• Drive service shuttle van and assist with drop off/pick up of customers.
• Work closely with the Service team to ensure a great experience for customers.
• Prepare documents for scanning.
• Accurately and efficiently scan documents and verify they are indexed correctly.
• Clean and maintain appearance of the dealership including customer waiting area, bathrooms, and break rooms.
• Other duties as assigned by management.

Skills

Customer service

Driving

Job description

VW of Olympia is seeking a friendly and energetic individual to take outstanding care of our customers. The Customer Service Valet Porter will assist the service advisors with customer shuttles, valet deliveries, document scanning, and cleaning.

This is a fast-paced position with multiple opportunities to positively impact the customer's experience and our dealership's service quality.