Customer Service & Upsell Specialist — Unlimited Wash Club

Express Wash Concepts; Suffolk (VA); Presencial; USD 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uniforms provided

Paid vacation

Unlimited Wash Club

50% off retail items

Training and development

Descripción de la vacante

Express Wash Concepts in Suffolk, VA is hiring entry-level Team Members to deliver exceptional customer service and drive sales for our line of car wash packages. Starting pay is $15.00 per hour with opportunities to advance as you build experience and skills in a fast-paced, community-focused environment.

You will greet customers, explain the Unlimited Wash Club, upsell related products, operate basic POS systems, and participate in ongoing training.

Formación

• Experience in retail or service industry is preferred.
• Ability to work flexible hours, including weekends.
• Strong communication and teamwork skills.

Responsabilidades

• Educate customers on Unlimited Wash Club and memberships.
• Greet customers and exceed expectations with strong first impressions.
• Engage with customers pre/post wash to ensure satisfaction.
• Maintain quality control through regular checks and safety compliance.
• Follow safety protocols and standard operating procedures.
• Address escalations calmly and professionally.
• Operate basic retail equipment including POS systems.
• Promote memberships when engaging new customers.

Conocimientos

Customer service

Sales

Upselling

POS operation

Educación

High school diploma or equivalent

Herramientas

POS system

Descripción del empleo

Express Wash Concepts in Suffolk, VA is hiring entry-level Team Members to deliver exceptional customer service and drive sales for our line of car wash packages. Starting pay is $15.00 per hour with opportunities to advance as you build experience and skills in a fast-paced, community-focused environment.

You will greet customers, explain the Unlimited Wash Club, upsell related products, operate basic POS systems, and participate in ongoing training.