Car Wash Team Member | Growth Path, Perks & Training

Express Wash Concepts; Virginia; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Pay increases with training

Recognition programs

Ongoing training

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation

Job summary

Express Wash Concepts is hiring for a Team Member at our Virginia Beach location. Starting pay is $15.00/hour with opportunities to advance as you gain skills and experience within a fast-growing company focused on eco-friendly auto wash services.

You’ll provide outstanding customer service, promote Unlimited Wash Club memberships, and upsell products. The role offers training, recognition, and a path to leadership as you grow with the team.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.
• Work outdoors in all weather conditions.
• Lift up to 25 lbs consistently and up to 50 lbs occasionally.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.

Responsibilities

• Provide exceptional customer service and sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers.
• Greet and exceed customer expectations through long-lasting first impressions.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Comply with all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Understand and operate basic functional retail equipment (computer, POS, etc.)
• Pitch our membership when interacting with new customers.
• Learn the wash process and equipment to expand the knowledge base.
• Perform other related duties as required and assigned.

Skills

Customer service

Sales

Upselling

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Retail computer

Job description

Express Wash Concepts is hiring for a Team Member at our Virginia Beach location. Starting pay is $15.00/hour with opportunities to advance as you gain skills and experience within a fast-growing company focused on eco-friendly auto wash services.

You’ll provide outstanding customer service, promote Unlimited Wash Club memberships, and upsell products. The role offers training, recognition, and a path to leadership as you grow with the team.