Customer Service & Training Associate

Follett Corporation; Somerville (MA); On-site; USD 16,531 - 30,940; Part time

Job summary

Follett Corporation in Somerville, Massachusetts, is seeking a Team Member to join their team. This role focuses on providing exceptional customer service, assisting customers with inquiries, and managing transactions effectively. New team members will receive training to ensure a smooth onboarding process.

The ideal candidate should possess a high school diploma or equivalent and some experience in customer service. Pay ranges from $12.00 to $22.46 per hour, with opportunities for growth within a drug-free workplace environment.

Qualifications

• 0-3 years of relevant experience.
• General computer skills.

Responsibilities

• Provide exceptional customer service.
• Assist customers with inquiries and transactions.
• Ensure the sales floor is stocked and organized.

Skills

Customer service

Cash handling

Communication

Education

High School Degree or equivalent

Job description

Follett Corporation in Somerville, Massachusetts, is seeking a Team Member to join their team. This role focuses on providing exceptional customer service, assisting customers with inquiries, and managing transactions effectively. New team members will receive training to ensure a smooth onboarding process.

The ideal candidate should possess a high school diploma or equivalent and some experience in customer service. Pay ranges from $12.00 to $22.46 per hour, with opportunities for growth within a drug-free workplace environment.