Customer Service & Training Associate

Follett Corporation; Norwich (CT); On-site; USD 16,531 - 30,940; Part time

Job summary

Follett Corporation in Norwich, Connecticut is seeking a Team Member to provide exceptional customer service in a drug-free workplace environment. This role involves greeting customers, assisting with inquiries, and using the POS system for transactions.

The ideal candidate will have 0-3 years of relevant experience and a high school degree or equivalent. The pay range for this position is $12.00-$22.46/hour, depending on experience and qualifications.

Qualifications

• 0-3 years of relevant experience required.
• Ability to assist customers with store inquiries and direct calls.
• Use safe money-handling procedures.

Responsibilities

• Provide exceptional customer service and greet customers.
• Assist with training new team members.
• Ensure the sales floor is stocked and items priced properly.

Skills

Customer service skills

Communication skills

Teamwork

Education

High School Degree or equivalent

Tools

POS system

General computer skills

Job description

Follett Corporation in Norwich, Connecticut is seeking a Team Member to provide exceptional customer service in a drug-free workplace environment. This role involves greeting customers, assisting with inquiries, and using the POS system for transactions.

The ideal candidate will have 0-3 years of relevant experience and a high school degree or equivalent. The pay range for this position is $12.00-$22.46/hour, depending on experience and qualifications.