Customer Service & Training Associate

Follett Corporation; Amherst (MA); On-site; USD 16,531 - 30,940; Part time

Job summary

Follett Corporation in Amherst, Massachusetts is looking for a dedicated Team Member to deliver exceptional customer service. Responsibilities include greeting customers, assisting with inquiries, and handling purchases through the POS system.

The ideal candidate will have a high school diploma or equivalent and 0-3 years of relevant experience. This role is essential for maintaining a welcoming environment and supporting new team members.

The pay range for this position is $12.00-$22.46 per hour.

Qualifications

• 0-3 years of relevant experience required.
• Strong customer service skills necessary.
• Basic computer skills essential.

Responsibilities

• Provide exceptional customer service and greet customers.
• Assist with store inquiries and ring up purchases.
• Train new team members and ensure a well-stocked sales floor.

Skills

Customer service

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation in Amherst, Massachusetts is looking for a dedicated Team Member to deliver exceptional customer service. Responsibilities include greeting customers, assisting with inquiries, and handling purchases through the POS system.

The ideal candidate will have a high school diploma or equivalent and 0-3 years of relevant experience. This role is essential for maintaining a welcoming environment and supporting new team members.

The pay range for this position is $12.00-$22.46 per hour.