Customer Service & Training Associate

Follett Corporation; Waltham (MA); On-site; USD 16,531 - 30,940; Part time

Job summary

Follett Corporation in Waltham, Massachusetts is seeking a Team Member who will provide exceptional customer service. The role includes greeting and assisting customers, answering phone inquiries, and processing transactions using the POS system.

Applicants should have a High School Degree or equivalent, along with general computer skills. This position offers a pay range of $12.00 to $22.46 per hour based on experience.

Qualifications

• 0-3 years of relevant experience required.
• Must have strong customer service skills.
• General computer skills necessary.

Responsibilities

• Provide exceptional customer service.
• Assist customers with store inquiries and handle sales transactions.
• Ensure the sales floor is stocked and items are priced properly.

Skills

Customer service

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation in Waltham, Massachusetts is seeking a Team Member who will provide exceptional customer service. The role includes greeting and assisting customers, answering phone inquiries, and processing transactions using the POS system.

Applicants should have a High School Degree or equivalent, along with general computer skills. This position offers a pay range of $12.00 to $22.46 per hour based on experience.