Customer Service & Training Associate

Follett Corporation; Chicago (IL); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation in Chicago is looking for a Team Member dedicated to providing exceptional customer service. The role involves greeting customers, assisting with queries, directing calls, and ringing up purchases using the POS system.

The ideal candidate should have a high school degree and general computer skills, with 0-3 years of experience preferred. This position is essential for ensuring the sales floor remains well-stocked and organized, contributing to a drug-free workplace.

Qualifications

• 0-3 years of relevant experience required.

Responsibilities

• Provide exceptional customer service and greet customers.
• Assist customers with inquiries and direct phone calls.
• Ring up purchases using the POS system.
• Ensure the sales floor is stocked and items are priced correctly.

Skills

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation in Chicago is looking for a Team Member dedicated to providing exceptional customer service. The role involves greeting customers, assisting with queries, directing calls, and ringing up purchases using the POS system.

The ideal candidate should have a high school degree and general computer skills, with 0-3 years of experience preferred. This position is essential for ensuring the sales floor remains well-stocked and organized, contributing to a drug-free workplace.