Customer Service Trainee & Retail Support

Goodwill Industries of Southern New Jersey and Phi; Maple Shade Township (NJ); On-site; USD 18,000 - 26,000; Full time

Job summary

Goodwill Industries of Southern New Jersey and Phi is hiring at the Maple Shade, NJ store. The role focuses on cash handling, customer engagement, and upholding store standards while promoting our Round-Up program to support job training initiatives.

Responsibilities include processing transactions, stocking merchandise, and maintaining a clean sales floor. Flexibility for variable shifts and a professional appearance are required.

Qualifications

• Customer service mindset with friendly, efficient problem solving.
• Honesty and integrity in handling transactions
• Reliable and punctual with a strong work ethic
• Clear, professional communication in English
• Flexible schedule including nights and weekends as needed
• Ability to stand for extended periods and assist customers

Responsibilities

• Process register transactions and manage the cash drawer accurately.
• Encourage Round-Up donations and achieve a 40% monthly average.
• Greet customers, engage them, and maintain a clean, organized store.
• Stock and replenish merchandise and ensure accurate pricing.
• Follow all store policies and safety procedures.
• Assist with opening and closing procedures as necessary.

Skills

Customer Service

Honesty

Reliability

Accuracy

Communication

Flexibility

English Proficiency

Work Under Pressure

Job description

Goodwill Industries of Southern New Jersey and Phi is hiring at the Maple Shade, NJ store. The role focuses on cash handling, customer engagement, and upholding store standards while promoting our Round-Up program to support job training initiatives.

Responsibilities include processing transactions, stocking merchandise, and maintaining a clean sales floor. Flexibility for variable shifts and a professional appearance are required.