Customer Service Trainee: Register & Donation Specialist

Goodwill Industries of Southern NJ and Philadelphia; Voorhees Township (NJ); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

Life Insurance

PTO/Holidays

Discounts

Credit Union

Voluntary Benefits

Mylo

Job summary

Goodwill Industries of Southern NJ and Philadelphia in Voorhees Township, NJ seeks a customer-focused associate to process register transactions and count a cash drawer. You will encourage Round-Up donations and gain cross-training as Donation-Utility Associate and Barcoder while stocking merchandise and keeping the floor tidy.

You may assist with opening/closing and must follow safety policies, with opportunities for growth in a fast-paced retail setting.

Qualifications

• Customer service ability to meet customer needs and resolve issues.
• Honesty and integrity in handling cash and store operations.
• Reliability and punctuality in a fast-paced retail environment.
• Accuracy in cash handling and transactions.
• Clear communication and ability to follow instructions in English.
• Willingness to work flexible schedules, including nights/weekends.
• Ability to stand for long periods and perform physical tasks.
• Ability to make sound decisions under pressure.
• Team-oriented and cooperative attitude.

Responsibilities

• Process register transactions, handle money, and count a drawer.
• Encourage customers to participate in Round-Up donations.
• Greet and assist customers, maintain a neat, organized store.
• Stock and maintain sales floor with freshly processed merchandise.
• Cross-train as Donation-Utility Associate and Barcoder.
• Assist with opening/closing procedures as needed.
• Maintain clean dressing rooms and store areas; identify prices.
• Use store systems, phones, paging, and occasional announcements.
• Uphold company policies and safety procedures.

Skills

Customer service

Honesty

Reliability

Accuracy

Communication

Flexible schedule

Physical stamina

Ability to work under pressure

Teamwork

Job description

Goodwill Industries of Southern NJ and Philadelphia in Voorhees Township, NJ seeks a customer-focused associate to process register transactions and count a cash drawer. You will encourage Round-Up donations and gain cross-training as Donation-Utility Associate and Barcoder while stocking merchandise and keeping the floor tidy.

You may assist with opening/closing and must follow safety policies, with opportunities for growth in a fast-paced retail setting.