Customer Service Teller | Flexible Scheduling & Benefits

Fifth Third; Greenfield (IN); On-site; USD 32,000 - 38,000; Full time

Job summary

Fifth Third Bank in Greenfield, Indiana seeks a CSR/Teller to deliver exceptional customer service and support banking operations. You will guide customers to suitable partners for consultative conversations, handle cash with accuracy, and maintain confidentiality across all interactions.

The role emphasizes professionalism, adherence to bank policies, and timely responses to customer inquiries, with opportunities to refer clients to bankers and partners for tailored financial solutions.

Qualifications

• High school diploma or GED required.
• Experience with cash handling.
• Ability to interact comfortably with the public and adhere to dress code guidelines.
• Knowledge of retail policies and procedures.
• Ability to take initiative and demonstrate sound judgement in decision‑making and problem resolution.
• Demonstrate the company’s core values: be one bank, accountability, respect & inclusion, integrity.
• Flexibility in scheduling.

Responsibilities

• Deliver excellent customer service and guide customers to appropriate bank partners.
• Respond to customer questions and resolve issues.
• Maintain timely communication and keep customer information confidential.
• Follow the Bancorp Code of Business Conduct and Ethics and bank policies.
• Handle office operations and balance records per policy; address outages as needed.
• Refer customers to bankers and partners for consultative conversations and solutions.

Skills

Customer service

Cash handling

Public interaction

Judgement

Communication

Education

High school diploma/GED

Job description

Fifth Third Bank in Greenfield, Indiana seeks a CSR/Teller to deliver exceptional customer service and support banking operations. You will guide customers to suitable partners for consultative conversations, handle cash with accuracy, and maintain confidentiality across all interactions.

The role emphasizes professionalism, adherence to bank policies, and timely responses to customer inquiries, with opportunities to refer clients to bankers and partners for tailored financial solutions.