Teller & Customer Experience Specialist

Fifth Third Bank; Lawrenceburg (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Total Rewards

Job summary

Fifth Third Bank in Lawrenceburg, Indiana is seeking a Customer Service Representative to provide exceptional service, listen to customers’ needs, and guide them to suitable financial solutions. You will handle daily office tasks, maintain confidentiality, and refer complex questions to bankers and partners for consultative conversations.

This role emphasizes teamwork, adherence to policies, and ethical conduct while building trust with the public.

Qualifications

• High school diploma or GED required.
• Ability to interact confidently with the public.
• Ability to follow dress code guidelines and policies.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to bankers and partners for consultative conversations.
• Handle daily office responsibilities and maintain accurate records.
• Maintain confidentiality of customer information.
• Follow bank policies, ethics, and risk guidelines.
• Identify needs and refer customers for appropriate financial solutions.

Skills

Customer service

Cash handling

Communication

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank in Lawrenceburg, Indiana is seeking a Customer Service Representative to provide exceptional service, listen to customers’ needs, and guide them to suitable financial solutions. You will handle daily office tasks, maintain confidentiality, and refer complex questions to bankers and partners for consultative conversations.

This role emphasizes teamwork, adherence to policies, and ethical conduct while building trust with the public.