Customer Service & Teller Associate | Growth & Benefits

CorTrust Bank; Glencoe (MN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

401k with employer match

Employee Stock Ownership Plan

Insurance coverage options

Paid time off

Service awards

Community service opportunities

Employee Assistance Program

Job summary

CorTrust Bank in Glencoe, MN is seeking a Full-Time Customer Service Representative to support customers at the frontline, handle teller transactions, and complete administrative duties. You will engage customers, process deposits and withdrawals, and help with account questions while upholding privacy and regulatory standards.

The ideal candidate is customer-focused, communicative, and able to balance accuracy with efficiency in a fast-paced, community banking environment.

Qualifications

• Customer-focused role supporting front-line operations.
• Knowledge of bank products and services is beneficial.
• Ability to interact professionally with customers and staff.

Responsibilities

• Communicate professionally and courteously with clients and adhere to phone etiquette policies.
• Respond to general inquiries and direct calls appropriately.
• Identify client needs, recommend products/services, and refer to business partners when possible.
• Balance drawers and ATMs; process cash deposits/withdrawals and related transactions.

Skills

Customer service

Cash handling

Phone etiquette

Problem solving

Regulatory knowledge

Education

High school diploma

Tools

Banking software

Job description

CorTrust Bank in Glencoe, MN is seeking a Full-Time Customer Service Representative to support customers at the frontline, handle teller transactions, and complete administrative duties. You will engage customers, process deposits and withdrawals, and help with account questions while upholding privacy and regulatory standards.

The ideal candidate is customer-focused, communicative, and able to balance accuracy with efficiency in a fast-paced, community banking environment.