Full-Time CSR & Teller Associate — Growth & Benefits

CorTrust Bank; Mayer (MN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

401k with employer match

Employee Stock Ownership Plan

insurance coverage options

paid time off

service awards

community service opportunities

an Employee Assistance Program

stable work environment

Job summary

CorTrust Bank in Mayer, MN is hiring a Full Time Customer Service Representative. The role involves engaging with customers, processing teller transactions, and handling a range of administrative duties to support front-line operations.

The position offers a competitive compensation package with benefits including a 401k with employer match, Employee Stock Ownership Plan, insurance options, paid time off, and more in a stable work environment.

Responsibilities

• Communicate professionally and courteously with internal and external clients and adhere to phone etiquette policies.
• Respond to general inquiries and utilize knowledge of bank areas to properly direct calls and inquiries.
• Ask questions to recognize client needs, recommend products and services, and make referrals to our business partners when possible.
• Accurately complete general teller transactions such as cash and check deposits, check cashing, credit payments, savings bonds, domestic wire transfers, withdrawals, and more.
• Open new personal deposit accounts, using your knowledge of Bank products and services to help customers choose the best account to fit their needs.
• Demonstrate accurate cash handling and reporting, including balancing drawers and ATMs, filing Currency Transaction Reports (CTRs), and monitoring cash levels.
• Adhere to all CorTrust policies and handbooks, complete required security and regulatory training, and maintain customer privacy and confidentiality.
• Understand requirements for customer identification procedures to accurately process name changes, manage customer debit cards, add signers, and perform additional customer maintenance functions.
• Process reports, run proof work, and complete general ledger maintenance and reconciliation.
• Other duties as assigned.

Job description

CorTrust Bank in Mayer, MN is hiring a Full Time Customer Service Representative. The role involves engaging with customers, processing teller transactions, and handling a range of administrative duties to support front-line operations.

The position offers a competitive compensation package with benefits including a 401k with employer match, Employee Stock Ownership Plan, insurance options, paid time off, and more in a stable work environment.