Banking Customer Service Pro - Growth & Stability

CorTrust Bank; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k with employer match

Employee Stock Ownership Plan

insurance coverage options

paid time off

service awards

community service opportunities

Employee Assistance Program

stable work environment

Job summary

CorTrust Bank in Sioux Falls is seeking a Full-Time Customer Service Representative to support customers, perform teller transactions, and handle administrative duties in a frontline role.

You will engage with clients, balance cash drawers, open new personal deposit accounts, and ensure accurate processing while maintaining privacy and following policies. The position offers growth opportunities within a community-focused bank.

Qualifications

• Experience in customer service roles.
• Ability to handle teller transactions and cash handling with accuracy.
• Strong communication and interpersonal skills.

Responsibilities

• Engage with customers and process teller transactions.
• Respond to inquiries and direct calls to the appropriate bank areas.
• Identify client needs, recommend products/services, and refer to business partners when appropriate.
• Balance drawers and ATMs; perform cash handling duties and related reporting.
• Maintain customer privacy and comply with bank policies and regulatory requirements.

Skills

Customer service

Cash handling

Communication skills

Phone etiquette

Job description

CorTrust Bank in Sioux Falls is seeking a Full-Time Customer Service Representative to support customers, perform teller transactions, and handle administrative duties in a frontline role.

You will engage with clients, balance cash drawers, open new personal deposit accounts, and ensure accurate processing while maintaining privacy and following policies. The position offers growth opportunities within a community-focused bank.