Customer Care & Teller Specialist

CorTrust Bank; Northern (KY); Hybrid; USD 50,145,000 - 58,741,000; Full time

Benefits offered by this job

401k match

ESOP

Insurance options

Paid time off

Service awards

Community service opportunities

Employee Assistance Program

Stable work environment

Job summary

CorTrust Bank in Mayer, MN is seeking a Full Time Customer Service Representative to support customers and front-line operations. You will process teller transactions, open accounts, and handle administrative duties with accuracy and professionalism.

The ideal candidate delivers courteous service, follows banking policies, and contributes to a team-oriented, community-focused workplace offering a competitive benefits package and opportunities for growth.

Qualifications

• Excellent customer service and communication skills.
• Ability to answer inquiries and direct calls accurately.
• Strong attention to detail and integrity.
• Willingness to adhere to bank policies and confidentiality.

Responsibilities

• Process general teller transactions including deposits and withdrawals.
• Open personal deposit accounts and explain product options.
• Balance drawers and report cash handling results.
• Maintain customer privacy and comply with regulations.
• Provide referrals to business partners when appropriate.

Skills

Customer service

Communication skills

Phone etiquette

Needs assessment

Referral selling

Job description

CorTrust Bank in Mayer, MN is seeking a Full Time Customer Service Representative to support customers and front-line operations. You will process teller transactions, open accounts, and handle administrative duties with accuracy and professionalism.

The ideal candidate delivers courteous service, follows banking policies, and contributes to a team-oriented, community-focused workplace offering a competitive benefits package and opportunities for growth.