Customer Service Team Lead – Growth & Mentoring

Darrenfeatherstone; Georgetown (TX); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Life Insurance

Retirement Matching - Simple IRA

Bonus based on performance

Health insurance

Paid time off

Free food & snacks

Opportunity for advancement

Job summary

A local insurance agency in Georgetown, TX is looking for a Team Manager to lead the customer service team. This role involves training and mentoring other team members and working closely with Agency Owners on daily operations. Candidates should have leadership experience and preferably background in insurance. The position offers a salary ranging from $50,000 to $56,000 annually, alongside various benefits including health insurance and retirement matching.

Qualifications

• Successfully passed Property and Casualty & Life and Health exams.
• Experience Supervising a Team or Leading Others.
• Insurance Agency Experience preferred.

Responsibilities

• Exhibit leadership and accountability in resolving customer inquiries.
• Be the first point of contact for Account Managers.
• Collaborate with Agency Owners and manage daily operations.

Skills

Strong organizational skills

Excellent communication

Problem-solving abilities

Leadership experience

Coachability

Job description

A local insurance agency in Georgetown, TX is looking for a Team Manager to lead the customer service team. This role involves training and mentoring other team members and working closely with Agency Owners on daily operations. Candidates should have leadership experience and preferably background in insurance. The position offers a salary ranging from $50,000 to $56,000 annually, alongside various benefits including health insurance and retirement matching.