Customer Service Team Lead & Training Mentor
Darren & Stephanie Featherstone - State Farm Agents
14 days+
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Benefits offered by this job
Job summary
An insurance agency in Texas is seeking a Team Manager to lead and mentor a team, collaborate with ownership on daily operations, and ensure exceptional customer service. Candidates should have successfully passed the required insurance exams and possess strong leadership and organizational skills. Previous experience in insurance agencies is preferred. This role offers a competitive salary along with various performance-based benefits including health insurance and professional development opportunities.
Qualifications
- Successfully passed Property and Casualty & Life and Health exams.
- Experience supervising a team or leading others.
- Preferred experience in an insurance agency.
Responsibilities
- Exhibit leadership and accountability for complex customer inquiries.
- Collaborate with Agency Owners on daily operations.
- Train and mentor Team Members individually and collectively.
Skills
Leadership
Customer service
Problem-solving
Communication
Organizational skills
Bilingual Spanish
Job description
An insurance agency in Texas is seeking a Team Manager to lead and mentor a team, collaborate with ownership on daily operations, and ensure exceptional customer service. Candidates should have successfully passed the required insurance exams and possess strong leadership and organizational skills. Previous experience in insurance agencies is preferred. This role offers a competitive salary along with various performance-based benefits including health insurance and professional development opportunities.
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