Customer Experience & Growth Manager

Myplanoagent; Plano (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Growth potential

Competitive salary

Profit sharing

Training & development

Company parties

Job summary

A local insurance agency in Plano, TX is seeking a Customer Service Manager to enhance customer experiences and promote agency goals. The ideal candidate is detail-oriented, has excellent communication skills, and ideally has experience in customer service and sales. This full-time role offers a competitive salary of $55,000 to $90,000 per year alongside various benefits including commission, paid time off, and health benefits.

Qualifications

• Experience in customer service required.
• Experience in managing customer service preferred.
• Experience in sales preferred.
• Able to obtain Property and Casualty and Life and Health Licenses.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Organized and detail-oriented

Customer service experience

Proactive problem-solving

Team management

Windows computer applications

Job description

A local insurance agency in Plano, TX is seeking a Customer Service Manager to enhance customer experiences and promote agency goals. The ideal candidate is detail-oriented, has excellent communication skills, and ideally has experience in customer service and sales. This full-time role offers a competitive salary of $55,000 to $90,000 per year alongside various benefits including commission, paid time off, and health benefits.