Customer Service Specialist — Weekly Pay & Growth

Staffmark Group; Cincinnati (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Benefits package

Life Insurance & Disability

401(k) plan

Supportive team environment

Job summary

Staffmark Group is hiring a Customer Service Representative in Cincinnati, OH. The role involves assisting customers, processing quotations, and coordinating order fulfillment to support company growth.

Requirements include a high school diploma or GED and 1+ year in customer service, with strong verbal and written communication and basic MS Office skills. Competitive pay and benefits are offered.

Qualifications

• 1+ years in Customer Service is required.
• Proficiency with Microsoft Office (Excel, Outlook, Word).
• Strong verbal and written communication skills are essential.

Responsibilities

• Provide exceptional service to internal and external customers.
• Process quotations and sales orders accurately in the ERP system.
• Answer customer inquiries and coordinate order fulfillment.
• Maintain accurate customer and order documentation.
• Identify opportunities to upsell or cross-sell products and services.

Skills

Customer Service

MS Office

Verbal Communication

Written Communication

Customer-Focused

Willingness to Learn

Data Entry

Multitasking

Professionalism

Education

High school diploma or GED

Job description

Staffmark Group is hiring a Customer Service Representative in Cincinnati, OH. The role involves assisting customers, processing quotations, and coordinating order fulfillment to support company growth.

Requirements include a high school diploma or GED and 1+ year in customer service, with strong verbal and written communication and basic MS Office skills. Competitive pay and benefits are offered.