Customer Service Specialist - Training, Benefits & Growth

A Cleaner World; Kernersville (NC); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401k

Holiday and vacation benefits

Career advancement

Friendly team

Descripción de la vacante

A Cleaner World in Kernersville, NC is hiring a Customer Service Representative to warmly greet customers, handle drop-offs and pickups, and process transactions. You’ll learn through our structured training and grow within a supportive team.

This is a full-time role with opportunities for advancement and a friendly, customer-focused work environment. No prior dry cleaning experience is required as training is provided and the team collaborates to keep daily store operations running smoothly.

Formación

• Friendly, helpful approach and professional communication skills.
• Dependability, punctuality, and attention to detail when handling garments and orders.
• Willingness to learn, follow directions, accept feedback, and support teammates.
• Comfort using a computer, processing customer transactions, and working on your feet throughout your shift.
• Previous customer service, retail, or dry cleaning experience is helpful but not required; training is provided.

Responsabilidades

• Welcome customers and assist with dry cleaning and laundry drop-offs and pickups.
• Inspect garments, check orders for accuracy, and record special care instructions.
• Answer questions about cleaning services and introduce helpful options, including free pickup and delivery.
• Operate the point-of-sale system and accurately process customer transactions.
• Listen to customer concerns and work to find solutions.
• Keep the store clean, organized, and ready to serve customers.
• Collaborate with teammates to keep daily operations running smoothly.

Conocimientos

Customer service

Reliability

Attention to detail

Computer skills

Teamwork

Herramientas

POS system

Descripción del empleo

A Cleaner World in Kernersville, NC is hiring a Customer Service Representative to warmly greet customers, handle drop-offs and pickups, and process transactions. You’ll learn through our structured training and grow within a supportive team.

This is a full-time role with opportunities for advancement and a friendly, customer-focused work environment. No prior dry cleaning experience is required as training is provided and the team collaborates to keep daily store operations running smoothly.