Customer Service Specialist: Rentals & Equipment Support

U-Haul International, Inc.; Orange (CT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Discounts on electronics

Job summary

U-Haul International, Inc. is seeking a friendly Customer Service Representative to be the face of our exceptional service. You will assist customers, dispatch equipment with U-Scan tech, and help with truck and trailer hookups at our Orange, CT location.

The role includes hands-on training, safety certifications offered on employment, and opportunities for advancement. A positive, team-oriented mindset is essential for success in this part-time position.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Team player

Valid driver’s license

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul International, Inc. is seeking a friendly Customer Service Representative to be the face of our exceptional service. You will assist customers, dispatch equipment with U-Scan tech, and help with truck and trailer hookups at our Orange, CT location.

The role includes hands-on training, safety certifications offered on employment, and opportunities for advancement. A positive, team-oriented mindset is essential for success in this part-time position.