Customer Service Specialist - Part-Time

Colonial Group; Boston (MA); On-site; USD 2,066,000 - 2,617,000; Part time

Job summary

Colonial Group is seeking a Part Time role to lead the department in delivering an awesome customer experience and maintaining high department standards. The role embodies the belief that well-trained, warm and friendly teammates will create joyful customers, boosting loyalty and long-term business growth.

You will drive store operations, ensure shelves are stocked, and promote good service, while training teammates and upholding safety and cleanliness.

Responsibilities

• Service-oriented and enthusiastic attitude
• Advise customers about products and promote extra sales within the store
• Ensures quality product on the service areas through rotation and quality checks
• Delivers warm, friendly, knowledgeable, accurate and speedy service
• Ensures department organization, safety and cleanliness
• Assist in training new teammates, creating solid teamwork throughout the department
• Works alongside teammates to serve customers and support store back room functions
• Masters systems and technologies
• Delivers a high level of performance

Job description

Colonial Group is seeking a Part Time role to lead the department in delivering an awesome customer experience and maintaining high department standards. The role embodies the belief that well-trained, warm and friendly teammates will create joyful customers, boosting loyalty and long-term business growth.

You will drive store operations, ensure shelves are stocked, and promote good service, while training teammates and upholding safety and cleanliness.