Customer Service Specialist: Order & Shipments Expert

MCC; Bowling Green (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid holidays

Job summary

MCC, a global leader in premium labels, is seeking a skilled Customer Service professional to join our Bowling Green, KY team. You will serve as the primary contact for assigned customers, coordinate orders, and ensure accurate, timely information on purchases and shipments.

You’ll collaborate with internal teams to move orders smoothly from entry to shipment. In this role, you will investigate customer needs, provide proactive updates, and help customers anticipate next steps.

Job description

MCC, a global leader in premium labels, is seeking a skilled Customer Service professional to join our Bowling Green, KY team. You will serve as the primary contact for assigned customers, coordinate orders, and ensure accurate, timely information on purchases and shipments.

You’ll collaborate with internal teams to move orders smoothly from entry to shipment. In this role, you will investigate customer needs, provide proactive updates, and help customers anticipate next steps.