Customer Service Specialist — Insurance Support & Growth

Overton Ray - State Farm Agent; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Profit sharing

Job summary

Overton Ray - State Farm Agent in Houston, Texas, is seeking a Customer Service Representative to enhance customer experiences and support the agency's growth. You'll be responsible for resolving customer inquiries, coordinating with the team, and maintaining accurate records.

Ideal candidates are detail-oriented, possess strong communication skills, and have a background in customer service. This position offers a competitive salary and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Overton Ray - State Farm Agent in Houston, Texas, is seeking a Customer Service Representative to enhance customer experiences and support the agency's growth. You'll be responsible for resolving customer inquiries, coordinating with the team, and maintaining accurate records.

Ideal candidates are detail-oriented, possess strong communication skills, and have a background in customer service. This position offers a competitive salary and opportunities for advancement.