Customer Service Specialist – In-Branch Banking Career Path

Parker Staffing, LLC.; Sequim (WA, OR); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

Parker Staffing, LLC is hiring Customer Service Representatives for an award-winning financial institution in Sequim, WA. This on-site role requires residents within commuting distance and offers direct-hire employment with a pay rate of $18.00–$21.03 per hour.

As a Customer Service Representative, you will handle high volumes of calls, assist with online banking, balance inquiries, and opening new accounts while delivering friendly, accurate service.

Qualifications

• Experience in customer-centric environments or retail/service delivery.
• Ability to communicate clearly and professionally with customers.
• Willingness to learn new software and navigate multiple screens.

Responsibilities

• Manage a high volume of inbound/outbound calls (75–100/day).
• Assist customers with online banking, balance inquiries, and opening new accounts.
• Maintain accurate customer records and update databases with attention to detail.
• Demonstrate strong listening and problem-solving skills in every interaction.

Skills

Customer service

Communication skills

Tech-savvy

Attendance punctuality

Phone etiquette

Tools

Microsoft Office

Job description

Parker Staffing, LLC is hiring Customer Service Representatives for an award-winning financial institution in Sequim, WA. This on-site role requires residents within commuting distance and offers direct-hire employment with a pay rate of $18.00–$21.03 per hour.

As a Customer Service Representative, you will handle high volumes of calls, assist with online banking, balance inquiries, and opening new accounts while delivering friendly, accurate service.