Customer Service Specialist - Home Improvement Store

Lowe's; Town of Cicero (NY); Sur place; USD 19 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers daily, answer questions, and ensure a positive shopping experience across multiple departments.

We offer part-time schedules with strong benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, and an associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service orientation

Communication skills

Bilingual (preferred)

Teamwork

Adaptability

Description du poste

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers daily, answer questions, and ensure a positive shopping experience across multiple departments.

We offer part-time schedules with strong benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, and an associate discount.