Customer Service Specialist - Home Improvement Retail

Lowe's Home Centers, LLC; Carmel (IN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Carmel, IN to welcome customers, help them locate products, and ensure a smooth checkout experience. You will work across departments, assist with merchandise, and provide friendly, professional service throughout your shift.

This part-time role offers benefits, a Track to the Trades program, tuition assistance, a 10% associate discount, and opportunities to grow within a supportive retail environment.

Qualifications

• Minimum 6 months experience using a computer to input, access, modify, or output information.
• Experience with common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Ability to stand for extended periods and perform routine store duties.
• Bi-lingual skills preferred.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for on-time fulfillment.
• Cross-train in other areas to support store operations.
• Prepare merchandise in your department (e.g., paint tinting, pipe work, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail technology

Basic math

Bilingual (preferred)

Job description

Lowe's is seeking a Customer Service Associate in Carmel, IN to welcome customers, help them locate products, and ensure a smooth checkout experience. You will work across departments, assist with merchandise, and provide friendly, professional service throughout your shift.

This part-time role offers benefits, a Track to the Trades program, tuition assistance, a 10% associate discount, and opportunities to grow within a supportive retail environment.