Customer Service Specialist — Home Improvement

Lowe's; Stockbridge (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Join Lowe's as a Customer Service Associate and help customers find the right home improvement solutions with friendly, knowledgeable service. You will engage with shoppers, answer questions, and ensure a smooth checkout experience in a fast-paced store environment.

Flexible part-time schedules, a benefits-rich program including health insurance options, tuition assistance, a company‑matched 401(k), Employee Stock Purchase Program, and employee discounts, make Lowe's a solid place to grow your

Qualifications

• 6 months experience using a computer.
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Bi-lingual skills and trade-related certifications are preferred.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support customer service.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Bi-lingual (preferred)

Retail tech familiarity

Tools

Retail smartphones/tablets

Job description

Join Lowe's as a Customer Service Associate and help customers find the right home improvement solutions with friendly, knowledgeable service. You will engage with shoppers, answer questions, and ensure a smooth checkout experience in a fast-paced store environment.

Flexible part-time schedules, a benefits-rich program including health insurance options, tuition assistance, a company‑matched 401(k), Employee Stock Purchase Program, and employee discounts, make Lowe's a solid place to grow your