Customer Service Specialist - Home Building Support

Champion Homes; Millen (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401k Plan

Paid Vacation

Paid Holidays

Medical

Rx

Dental Insurance

Vision Insurance

Life Insurance

Job summary

Champion Home Builders, Inc. in Millen, GA, is seeking a full-time Customer Service Representative to join our Service Team. The role includes handling customer inquiries by phone, reviewing checkout details, guiding contractors, and processing service orders.

Candidates should have strong attention to detail, excellent communication, and a customer-focused approach. EEO compliance and background checks apply as part of our hiring process.

Qualifications

• Must have working knowledge of Microsoft Office.
• Previous experience in manufactured/modular housing is desired.

Responsibilities

• Talks with customers by phone to go over the customer list.
• Review retailer checkout sheets for items wrong with home when it arrives at the lot.
• Guide contractors working for their plant.
• Enter service orders into the service system.
• Assign correct parts to each item on the service order.
• File completed work orders.

Skills

Microsoft Office

Job description

Champion Home Builders, Inc. in Millen, GA, is seeking a full-time Customer Service Representative to join our Service Team. The role includes handling customer inquiries by phone, reviewing checkout details, guiding contractors, and processing service orders.

Candidates should have strong attention to detail, excellent communication, and a customer-focused approach. EEO compliance and background checks apply as part of our hiring process.