Customer Service Specialist – Growth, Training & Perks

State Farm; Holly Hill (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Kali Render State Farm is seeking a Customer Service Representative to deliver exceptional service, support policyholders, and contribute to a growing insurance agency. You will handle inquiries, update policies, process claims, and maintain accurate records, collaborating with team members to anticipate client needs and drive growth.

This role emphasizes customer focus, empathy, and growth within the agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service experience

Job description

Kali Render State Farm is seeking a Customer Service Representative to deliver exceptional service, support policyholders, and contribute to a growing insurance agency. You will handle inquiries, update policies, process claims, and maintain accurate records, collaborating with team members to anticipate client needs and drive growth.

This role emphasizes customer focus, empathy, and growth within the agency.