Customer Service Representative - State Farm Agent Team Member

State Farm; Holly Hill (SC); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Descripción de la vacante

Kali Render State Farm is seeking a Customer Service Representative to deliver exceptional service, support policyholders, and contribute to a growing insurance agency. You will handle inquiries, update policies, process claims, and maintain accurate records, collaborating with team members to anticipate client needs and drive growth.

This role emphasizes customer focus, empathy, and growth within the agency.

Formación

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conocimientos

Communication skills

Detail-oriented

Multitasking

Customer service experience

Descripción del empleo

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:

As a Customer Service Representative with Kali Render State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.