Customer Service Representative - State Farm Agent Team Member

Kali Render - State Farm Agent; Holly Hill (SC); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Job summary

Kali Render State Farm is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and provide policy information. You will assist with policy changes, process claims, and maintain accurate records while supporting the agency team.

The role favors customer-focused and empathetic individuals, with opportunities for internal growth for driven, sales-minded teammates in a community-oriented agency environment.

Qualifications

• Strong communication and interpersonal abilities
• Attention to detail and ability to multitask
• Previous customer service experience preferred

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:

As a Customer Service Representative with Kali Render State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.