Customer Service & Claims Specialist

Kali Render - State Farm Agent; Holly Hill (SC); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Job summary

Kali Render State Farm is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and provide policy information. You will assist with policy changes, process claims, and maintain accurate records while supporting the agency team.

The role favors customer-focused and empathetic individuals, with opportunities for internal growth for driven, sales-minded teammates in a community-oriented agency environment.

Qualifications

• Strong communication and interpersonal abilities
• Attention to detail and ability to multitask
• Previous customer service experience preferred

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Kali Render State Farm is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and provide policy information. You will assist with policy changes, process claims, and maintain accurate records while supporting the agency team.

The role favors customer-focused and empathetic individuals, with opportunities for internal growth for driven, sales-minded teammates in a community-oriented agency environment.