Customer Service Specialist — Growth & Impact

All-Lift Systems, Inc.; Atlanta (GA); In loco; USD 36.000 - 60.000; Tempo pieno

Descrizione del lavoro

All-Lift Systems, Inc. in Atlanta, GA seeks a Customer Service Representative to handle inquiries, process orders, and ensure a smooth customer experience.

You will respond to calls, assist with pricing and availability, and coordinate with sales and distributors to provide timely information and support. A High school diploma or GED is preferred; 1-3 years of customer service experience is ideal.

Competenze

• 1-3 years of Customer Service Experience, and/or inside sales or counter sales.
• Ability to multitask.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and accuracy.
• Computer proficiency.

Mansioni

• Acquire thorough knowledge of product line and services.
• Answer incoming calls and assist with customer inquiries.
• Provide excellent customer service; assist with price, availability, quotes, and lead times.
• Process orders, maintain files, invoice, and follow up on requests.
• Resolve issues by clarifying, researching options, and escalation.
• Maintain thorough knowledge of policies and procedures.

Conoscenze

Customer service experience

Multitasking

Communication skills

Attention to detail

Computer proficiency

Formazione

High school diploma or GED

Descrizione del lavoro

All-Lift Systems, Inc. in Atlanta, GA seeks a Customer Service Representative to handle inquiries, process orders, and ensure a smooth customer experience.

You will respond to calls, assist with pricing and availability, and coordinate with sales and distributors to provide timely information and support. A High school diploma or GED is preferred; 1-3 years of customer service experience is ideal.