Customer Service Specialist — Flexible Schedule & Growth

Brandonyiminsurance; Burlingame, Northern (CA, KY); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brandon Yim - State Farm Agent is seeking a Customer Service Representative to join the Burlingame team. The role focuses on delivering exceptional customer experiences, handling policy information, and supporting the community with responsive service.

The position offers a full-time schedule in Burlingame with opportunities for advancement, a competitive salary, and benefits that support work-life balance.

Qualifications

• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail oriented

Multitasking

Customer service experience

Job description

Brandon Yim - State Farm Agent is seeking a Customer Service Representative to join the Burlingame team. The role focuses on delivering exceptional customer experiences, handling policy information, and supporting the community with responsive service.

The position offers a full-time schedule in Burlingame with opportunities for advancement, a competitive salary, and benefits that support work-life balance.