Insurance Customer Experience Specialist — Flexible Schedule & Growth

Christopher Wertz - State Farm Agent; Erie (Erie County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Job summary

Christopher Wertz - State Farm Agent is seeking a Customer Service Representative to join their team. You will engage in value-based conversations and deliver remarkable customer experiences, supporting business growth with a proactive, self-driven approach.

The role offers a salary plus commission/bonus, paid time off, and valuable experiential growth within the agency. If you thrive in a fast-paced environment, this could be a rewarding career with clear advancement opportunities.

Qualifications

• Excellent written and verbal communication skills.
• Self-motivated with a proactive attitude.
• Strong organizational and multitasking abilities.
• Teamplayer who can collaborate in a fast-paced environment.
• Ability to relate to customers and understand their needs.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries related to insurance, coverages, changes, transfers, claims, and billing.
• Support marketing goals in collaboration with the agent.
• Maintain a strong work ethic and commitment to success daily.

Skills

Excellent communication

Self-motivated

Organizational skills

Team-oriented

Customer relations

Job description

Christopher Wertz - State Farm Agent is seeking a Customer Service Representative to join their team. You will engage in value-based conversations and deliver remarkable customer experiences, supporting business growth with a proactive, self-driven approach.

The role offers a salary plus commission/bonus, paid time off, and valuable experiential growth within the agency. If you thrive in a fast-paced environment, this could be a rewarding career with clear advancement opportunities.