Customer Service Representative - State Farm Agent Team Member

Prestonnunnallysf; Georgia; Presencial; USD 35.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Descripción de la vacante

Preston Nunnally - State Farm Agent in Hoschton, GA seeks a Customer Service Representative to join a growth-focused team. You will handle inquiries, support policy changes, and assist customers with claims, delivering exceptional service to the local community.

The role offers a Simple IRA, licensing cost reimbursement, a future agent development program, flexible scheduling, PTO, and bonus opportunities. We value integrity, teamwork, and dependable, customer-centered growth.

Formación

• Experience in customer service preferred.
• Detail-oriented and able to multitask.
• Strong communication and interpersonal skills.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conocimientos

Communication

Interpersonal skills

Detail-oriented

Customer service experience

Descripción del empleo

Customer Service Representative - State Farm Agent Team Member

Full Time in Hoschton

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Our agency opened in February 2025 and is focused on building a strong, growth-oriented team from the ground up. Before becoming a State Farm agent, I worked as an Aspirant and previously as a Probation and Parole Officer, bringing a disciplined, people-focused approach to leadership.

I’m a graduate of Louisiana State University at Alexandria with a degree in Criminal Justice. I’ve been married since 2022 and enjoy spending time golfing, cooking, and watching sports. We stay involved in the community and are committed to building strong local relationships as we continue to grow.

For our team, we offer a Simple IRA, reimbursement for licensing costs, a future agent development program, flexible scheduling, PTO, bonus opportunities, and regular team-building events and lunches.

Our office culture is respectful, ethical, and hardworking. We’re looking for someone who takes pride in their work, values integrity, and wants to grow as part of a team that is building something meaningful together.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Preston Nunnally - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.