Customer Service Specialist - Fast-Paced & Pizza Discounts

Domino; Macomb (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Pizza discounts

Industry training

Career advancement

Job summary

Domino's in Macomb, IL seeks a Customer Service Representative to provide friendly, efficient service to customers in-store, online, and by phone. You will take orders, answer questions, upsell promotions, and help resolve issues with a positive attitude.

The role requires the ability to work in a fast-paced environment, deliver clear communication, and maintain store cleanliness. Training is provided with opportunities for advancement.

Qualifications

• Team player who is punctual and has a positive attitude.
• Friendly and comfortable talking to customers.
• Able to work efficiently in a fast-paced environment.
• Able to communicate verbally with customers and co-workers to process orders in person or by phone.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders and process payments.
• Maintain cleanliness and organization within the store.

Skills

Communication skills

Team player

Interpersonal skills

Flexibility

Job description

Domino's in Macomb, IL seeks a Customer Service Representative to provide friendly, efficient service to customers in-store, online, and by phone. You will take orders, answer questions, upsell promotions, and help resolve issues with a positive attitude.

The role requires the ability to work in a fast-paced environment, deliver clear communication, and maintain store cleanliness. Training is provided with opportunities for advancement.