Customer Experience Specialist — Fast-Paced, Pizza Discounts

Domino; Quincy (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Pizza discounts

Job summary

Domino's is hiring a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency.

You will assist with orders, customize pizzas, upsell items, and resolve concerns while maintaining store cleanliness and a welcoming environment. Training is provided by an industry-leading brand, with opportunities for growth.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Comfortable talking to customers in person, on the phone, and online.
• Must be at least 16 years old.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store

Skills

Customer service

Communication

Team player

Flexible hours

Cash handling

Job description

Domino's is hiring a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency.

You will assist with orders, customize pizzas, upsell items, and resolve concerns while maintaining store cleanliness and a welcoming environment. Training is provided by an industry-leading brand, with opportunities for growth.