Customer Experience Associate - Fast-Paced Pizza Service

Domino's Franchise; Chatham (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Chatham, IL is seeking a Customer Service Representative to handle customer orders, payments, and in-store tasks. You will contribute to a fast-paced team environment and ensure high standards of service and accuracy.

The role emphasizes friendly interactions, reliability, and the ability to multitask during peak times while maintaining a clean, organized workspace and cooperating with coworkers to deliver quality pizza and service.

Qualifications

• Clear communication with customers and colleagues in a friendly, professional manner.
• Willingness to work varied shifts, including weekends and holidays.
• Capable of following directions and company policies accurately.
• Basic math for cash handling and transactions.
• Ability to multitask and manage several orders simultaneously.
• Collaborative team player focused on service quality.
• Positive, welcoming demeanor to enhance customer experience.
• Physical ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Process cash and card transactions efficiently.
• Prepare and make pizzas according to company standards.
• Maintain a clean and organized work environment.
• Provide outstanding customer service to ensure satisfaction.
• Assist with in-store tasks as needed to support teammates.
• Collaborate with team to ensure smooth operations during busy periods.
• Handle customer inquiries and resolve issues professionally.
• Lift and carry items weighing up to 25 lbs.

Skills

Communication skills

Flexible shifts

Cash handling

Multitasking

Teamwork

Positive attitude

Customer-focused

Physical stamina

Fast-paced adaptation

Education

High school diploma or equivalent

Job description

Domino's Pizza in Chatham, IL is seeking a Customer Service Representative to handle customer orders, payments, and in-store tasks. You will contribute to a fast-paced team environment and ensure high standards of service and accuracy.

The role emphasizes friendly interactions, reliability, and the ability to multitask during peak times while maintaining a clean, organized workspace and cooperating with coworkers to deliver quality pizza and service.