Customer Experience Pro - Fast-Paced, Pizza Discounts

Domino's Pizza; Knoxville (IA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Awesome discounts on Pizza!

Job summary

Domino's Pizza is seeking a Customer Service Representative to deliver friendly, efficient service for calls, online orders, and in-store inquiries. You will assist with orders, answer menu questions, and upsell promotions while maintaining a clean, welcoming storefront.

In this fast-paced role, you will communicate clearly with customers and teammates, handle payments, and adapt to busy periods including evenings, weekends, and holidays. Training will be provided by a leading global brand.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Ability to handle orders over the phone and in person.
• Flexibility to work evenings, weekends, and holidays.
• At least 16 years of age.
• Full training with an industry leading brand.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Excellent communication

Interpersonal skills

Team player

Customer service

Flexibility

Phone and in-person orders

Job description

Domino's Pizza is seeking a Customer Service Representative to deliver friendly, efficient service for calls, online orders, and in-store inquiries. You will assist with orders, answer menu questions, and upsell promotions while maintaining a clean, welcoming storefront.

In this fast-paced role, you will communicate clearly with customers and teammates, handle payments, and adapt to busy periods including evenings, weekends, and holidays. Training will be provided by a leading global brand.