Fast-Paced Pizza Store: Customer Service Pro

Domino's Pizza; Macomb (IL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Awesome discounts on Pizza!

Job summary

Domino's Pizza in Macomb, IL is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency.

You will assist with orders, customize pizzas, answer menu questions, and process payments while upselling promotions to boost customer satisfaction. The role demands energy, a friendly demeanor, and teamwork in a fast-paced store environment.

Qualifications

• Must be at least 16 years old.
• Excellent communication and interpersonal skills.
• Ability to work evenings, weekends, and holidays.
• Experience handling orders and payments is a plus.

Responsibilities

• Provide friendly and attentive service to customers over the phone and in person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Team player

Excellent communication

Fast-paced environment

Customer service

Job description

Domino's Pizza in Macomb, IL is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency.

You will assist with orders, customize pizzas, answer menu questions, and process payments while upselling promotions to boost customer satisfaction. The role demands energy, a friendly demeanor, and teamwork in a fast-paced store environment.