Customer Service Specialist — Fast-Paced, Multi‑Screen Support

Spherion Staffing, LLC; Asheville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

AD&D

Life insurance offerings

Short-term disability

401K plan

Job summary

Spherion Staffing, LLC in Asheville, NC is hiring Customer Service Representatives immediately. The ideal candidate will have at least one year of experience in a customer service position, with strong computer and phone skills and the ability to manage multiple screens.

You will take incoming calls, assist customers promptly, schedule appointments, perform data entry, and help scan, fax, and distribute documents. No degree is required and 0–1 years of experience is acceptable.

Qualifications

• 0-1 years of customer service experience
• Proficient on computers
• Typing 60+ WPM
• Experience with multi-line phone system
• Scan and fax documents
• Attention to detail

Responsibilities

• Take incoming calls and provide answers to frequently asked questions
• Assist customers in a timely manner
• Schedule appointments
• Scan and fax documents
• Data entry duties as required
• Coordinate the preparation, editing and distribution of correspondence, reports and documents

Skills

Customer service

Teamwork

Detail oriented

Computer skills

Phone system experience

Typing speed

Education

No degree required

Job description

Spherion Staffing, LLC in Asheville, NC is hiring Customer Service Representatives immediately. The ideal candidate will have at least one year of experience in a customer service position, with strong computer and phone skills and the ability to manage multiple screens.

You will take incoming calls, assist customers promptly, schedule appointments, perform data entry, and help scan, fax, and distribute documents. No degree is required and 0–1 years of experience is acceptable.